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Securing a technical engineering role often involves more than just acing the technical interview. Companies also want to see that you possess the necessary soft skills to thrive in their environment. A non-technical interview is your opportunity to showcase these skills and demonstrate how well you can fit into the company’s culture. Here’s how you can succeed in a non-technical interview for a technical engineering role.The Purpose of the Non-Technical Interview for EngineersThe primary goal of a non-technical interview is to assess your soft skills, communication abilities and cultural fit. While your technical prowess might have secured you an interview, your ability to work well with others and align with the company's values is equally crucial and, sometimes, the clincher in the employer’s final choice of candidate.Eight tips for a non-technical interview1. Highlight Your Communication SkillsOne of the key aspects evaluated during a non-technical interview is how well you can communicate. Some ways you can demonstrate this include:Simplify Complex Ideas: practice explaining technical concepts in layperson's terms. This skill is essential when collaborating with non-technical teams.Active Listening: show you can listen carefully and respond thoughtfully to questions and discussions.2. Showcase Your Soft SkillsOther soft skills that employers often look for in a potential employee include: Teamwork: working collaboratively with other colleagues and teams is paramount. Share examples of experiences where you have effectively collaborated in past roles, including non-technical members.Problem-Solving: discuss your approach to tackling challenges, emphasising your analytical and decision-making skills. Be sure to have an example on hand.Adaptability: show how you have successfully adapted to changing environments, new technologies or project requirements. Keep it relevant to the role.3. Demonstrate Cultural FitCultural fit is about how well your values and work style align with the company's:Research the Company: before the interview, be sure to understand the company’s purpose, values and culture. Use this information to tailor your responses and demonstrate alignment.Show Enthusiasm: express genuine interest in the role and the organisation. Enthusiasm can set you apart from other candidates.4. Discuss Your Career GoalsBe prepared to answer questions about your career aspirations as employers like to see how your professional ambitions align with the role.Alignment with Company Goals: highlight how your professional goals align with the company's objectives to show you are invested in growing with the organisation.Articulate your Career Ambitions: talk about your professional goals and ambitions and how the role fits into your mid to long-term plans.5. Practice Emotional IntelligenceEmotional intelligence (EQ) is crucial in any role, especially when interviewing for a leadership position. Self-Awareness: be mindful of your body language and tone, and display confidence without coming across as arrogant.Empathy: show that you can understand and relate to others' perspectives and challenges.6. Prepare for Behavioural QuestionsBehavioural questions are common in non-technical interviews. Some examples of behavioural questions include:Conflict Resolution: the interviewer is looking for an example where you resolved a conflict between team members that could have adversely impacted a project.Project Management Skills: describe a situation that showcases your flare for managing projects and how you went about it, highlighting delivery outcomes.Leadership: give an example of a time you had to assume leadership for a team.7. Prepare Insightful QuestionsGive thought about questions to ask the interviewer. Asking thoughtful questions demonstrates your interest and engagement:Team Dynamics: Inquire about how teams collaborate within the company.Growth Opportunities: Ask about potential growth paths within the organisation.8. Prepare for the InterviewThe SMART technique is a widely used approach for answering behavioural and competency-based interview questions. Using SMART, you ensure that your answers are not just vague claims backed by real-world examples that highlight your expertise and soft skills. The SMART method is:Situation: Describe the context or background of the situation you were in.Measurement: Quantify the result or impact of your actions.Action: Explain the steps you took to address the issue or challenge.Result: Discuss the outcomes or improvements that resulted from your actions.Timeframe: Indicate the period during which the actions were taken and the results achieved.Succeeding in a non-technical interview requires preparation and the ability to articulate your soft skills and cultural fit. By communicating clearly, showcasing your soft skills and aligning with the company’s values, you can make a strong impression and increase your chances of landing the role. Remember, technical skills might get you an interview, but soft skills and cultural fit will help you secure the job!Get in touch with our team for expert career advice or search jobs today to find opportunities that match your skills and goals.

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“Great news! We’d love to have you come in for an interview!”As the email notification pops up on your screen, your heart skips a beat. It's the opportunity you've been waiting for. But then reality sets in. You haven't been through an interview in years, and suddenly, you realise you have no idea where to start preparing for it.The thought of answering questions about your qualifications, experiences and how you’ll contribute to the company feels overwhelming. What do you say when they ask about your strengths? How do you explain a challenging situation? And how do you make sure you stand out from the competition?If you're feeling unsure about your interview prep, don't worry. You're not alone. And there's a simple yet powerful tool that can help you navigate this challenge with confidence - the SMART technique.What is the SMART Technique?The SMART technique is a widely used approach for answering behavioural and competency-based interview questions. It ensures your responses are organised, focused and measurable, which is especially important when interviewing for technical roles like those in mechanical engineering or mining. SMART stands for:Situation: Describe the context or background of the situation you were in.Measurement: Quantify the result or impact of your actions.Action: Explain the steps you took to address the issue or challenge.Result: Discuss the outcomes or improvements that resulted from your actions.Timeframe: Indicate the period during which the actions were taken and the results achieved.By using SMART, you ensure that your answers are not just vague claims but are backed by real-world examples that highlight your expertise and problem-solving abilities—crucial for technical roles in industries like mining.Why the SMART Technique Works for Jobs in the Mechanical Engineering and Mining SectorsIn industries like mining and mechanical engineering, hiring managers are often looking for candidates who can demonstrate strong technical skills along with an ability to solve complex, real-world problems. The SMART technique is perfect for this because it allows you to provide practical examples of how you've tackled challenges, implemented solutions and achieved tangible results.For example, if you’re interviewing for a mechanical engineering role at a mining company, you could use SMART to showcase a situation where you improved a mining operation’s efficiency, reduced downtime or introduced a safety protocol that reduced accidents. By quantifying these achievements, you give the interviewer clear evidence of your technical expertise and your ability to make a measurable impact in a similar role.Applying the SMART Technique to Common Interview QuestionsLet’s break down how you can use the SMART method to answer some of the most common interview questions in the mechanical engineering and mining sectors.1. Tell Me About YourselfThis question is your chance to introduce yourself and provide a snapshot of your professional background, particularly relating to the role you're applying for.Example SMART Answer:“I have seven years of experience in mechanical engineering, specialising in mining equipment maintenance and optimisation. In my previous role at [Company Name], I led a team responsible for improving the operational efficiency of mining equipment, which resulted in a 12% reduction in downtime over a 2-year period. I'm now eager to bring my experience in equipment performance optimisation and project management to your team."2. What is Your Greatest Strength?When answering this question, you want to focus on a strength that’s highly relevant to the role you're applying for.Example SMART Answer:"One of my key strengths is my ability to troubleshoot and resolve mechanical issues quickly. In my last position, I was tasked with addressing frequent breakdowns of conveyor systems at a major mining operation. I developed a predictive maintenance schedule that reduced unplanned downtime by 18% over a year. This proactive approach helped the team maintain consistent production levels, minimising delays and costs."3. Tell Me About a Time You Overcame a Challenge at WorkInterviewers in technical fields like mechanical engineers want to see how you handle challenges, particularly in high-pressure environments.Example SMART Answer:"In my previous role, we faced a challenge when a critical piece of mining equipment broke down, causing a potential delay in the project timeline. I quickly assessed the situation, coordinated with the maintenance team to source the necessary parts, and implemented a temporary fix that allowed operations to continue while we awaited the permanent solution. As a result, we minimised downtime to just 4 hours, well below the projected 2-day delay."4. Why Do You Want to Work for Us?This question allows you to demonstrate that you’ve researched the company and that your goals align with theirs.Example SMART Answer:“I’ve always been drawn to your company’s commitment to sustainability and innovative mining practices. Having worked in operations and equipment optimisation, I’m excited about the opportunity to contribute to your goal of reducing environmental impact through more efficient mining techniques. I see the role as a chance to apply my expertise in mechanical systems while helping the company continue to lead the industry in both productivity and sustainability."5. How Do You Prioritise Tasks in High-Pressure Situations?In mining and engineering, the ability to manage multiple tasks effectively, especially under tight deadlines, is crucial. This question assesses your organisational skills.Example SMART Answer:"I use a combination of project management software [NAME THE TOOL YOU USE] and a clear prioritisation system to manage tasks. In a recent project, I had to oversee the overhaul of several key pieces of equipment while ensuring the team met project deadlines. By setting clear milestones and addressing the most critical issues first, we were able to finish the project 10% ahead of schedule, despite some unforeseen challenges."Tips for Perfecting Your SMART Interview Technique Choose Relevant Examples: Pick experiences that directly align with the job you're applying ie the job criteria in the job ad. Focus on achievements where you made a measurable impact, such as reducing costs, improving efficiency or enhancing safety. Practice with a Peer: Have a colleague or friend ask you common interview questions and practice responding using the SMART technique. Practice will help you refine your answers and gain confidence. Be Concise and Clear: Keep your answers focused and to the point. Avoid over-explaining. Aim for responses that are 1–2 minutes long.Tailor Your Answers: Customise your SMART answers to fit the role and company you're interviewing with. Always connect your experience to the job's specific needs (hint: reflect on the job advertisement or if it's been provided, the job description).Mastering the SMART Technique for SuccessIn Australia’s competitive mechanical engineering and mining industries, standing out in a job interview requires more than your technical experience. You must demonstrate that you can apply your skills effectively, solve complex problems and achieve tangible results. The SMART technique is a powerful tool to help you do just that.So that covers questions being asked of you. However, if you’d like to get tips for questions that you can ask a potential employer, then take a read of Questions to Ask at Your Next Interview.Get in touch with our team for expert career advice or search jobs today to find opportunities that match your skills and goals.

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